Legal
Privacy Policy
Lithe respects the privacy of customers and creators who use our platform. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
1. Information we collect
We may collect information you provide directly, such as account details, email address, billing details, product data, media uploads, and communications with us. We may also collect technical information related to how you access the service, including browser type, IP address, device information, and usage data necessary for security, product analytics, and service operations.
2. How we use information
We use personal and account information to provide and improve the platform, process subscriptions and payments, communicate with customers, support security and fraud prevention, manage user access, and provide product support. We may also use aggregated, de-identified data to improve workflows, quality, and product performance.
3. Account and subscription data
When you create an account or subscribe to a plan, we may store your account details, email address, access state, plan information, and payment-related data that is required for service delivery and billing. Lithe uses payment processing through Paddle and may receive limited payment and subscription information necessary to fulfill the transaction and maintain your account.
4. Content you upload
Lithe may process the content you upload to generate AI-assisted outputs, such as images, assets, or product presentation content. We may store or reference that content as needed to provide the service, maintain your history, and support account functionality. You are responsible for ensuring you have the necessary rights to all files, prompts, and content you provide or generate through the platform.
5. Cookies and analytics
The website may use cookies or similar technologies to maintain session state, detect errors, understand feature use, and improve the user experience. Some third-party services may also use cookies in accordance with their own policies.
6. Sharing with service providers
We may engage trusted service providers to help with hosting, infrastructure, authentication, monitoring, payment processing, email delivery, and analytics. These providers are expected to handle information only as necessary to support Lithe's operations and in accordance with applicable privacy obligations.
7. Data retention
We keep information as long as needed to provide the service, maintain account records, comply with legal or contractual obligations, resolve disputes, and support legitimate business operations. If you delete or deactivate your account, we may retain certain information where required or necessary for operational purposes, legal compliance, or fraud prevention.
8. Security
Lithe uses reasonable safeguards intended to protect personal information and account data. However, no digital service can guarantee absolute security; therefore, we encourage you to use strong passwords, protect access to your devices, and notify us promptly if you suspect unauthorized access.
9. Your choices
You may be able to manage account settings, change email communications preferences, or update personal information through the app or website. If you need assistance with access, account changes, or privacy inquiries, contact us using the support channels listed on the website.
10. Contact and support
For privacy questions, data access requests, or support concerns, contact us at lithe.ai.official@gmail.com.