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Terms of Service

These Terms of Service govern access to and use of Lithe, an AI-powered SaaS platform for ecommerce brands. By using Lithe, you agree to these terms and any applicable subscription or billing terms.

1. Service overview

Lithe provides AI-assisted creative tools and workflows for ecommerce product presentation, content generation, asset creation, and related brand production features. Lithe may evolve over time as we add features, improve the service, or adjust plans and pricing.

2. Account access

In order to access certain features, you may need to create an account and provide accurate information. You are responsible for keeping your account credentials secure and for all activity under your account. If you believe your account has been compromised, notify us promptly through the contact channels listed on the website.

3. Subscriptions, plans, and payments

Access to some Lithe features may require a paid subscription. Lithe plans are billed through Paddle and the amount, frequency, and terms are presented at checkout. By subscribing, you authorize Paddle to charge the payment method you provide for the selected plan and recurring fees unless the subscription is canceled before the next renewal period.

  • Subscriptions remain active until canceled or otherwise terminated in accordance with these Terms.
  • We may change pricing or plan offerings, but any changes will be communicated before they take effect.
  • You are responsible for maintaining accurate billing information and ensuring payment methods are valid.

4. Acceptable use

You agree not to use Lithe for unlawful, deceptive, abusive, harmful, or infringing activities. You may not attempt to circumvent access controls, misuse the service, upload harmful content, or interfere with the proper operation of the platform. We may suspend or terminate access if we reasonably believe these restrictions are being violated.

5. Content and intellectual property

You retain ownership of the content you upload, provide, or create through the platform, subject to the rights granted to us to operate and improve the service. Lithe may use aggregated, anonymized, or non-identifying data for product improvements, security, analytics, and support. You agree not to upload or process content that you do not have the right to use, distribute, or generate through the service.

6. Data, privacy, and security

Lithe uses reasonable administrative, technical, and organizational measures to protect the platform and user data. However, no digital service can guarantee absolute security. Please review our Privacy Policy for details on what information is collected, how it is used, and how it is protected. By using the service, you agree to the collection and use of information as described in that policy.

7. Service availability and changes

Lithe may be modified, suspended, or interrupted from time to time for maintenance, updates, or other operational reasons. We do not guarantee uninterrupted access or that the service will be error-free, complete, or fit any particular purpose beyond the intended use described on the site.

8. Termination and suspension

We may suspend or terminate access to Lithe if you violate these terms, fail to pay required fees, or create risk to the platform, other users, or our operations. Upon termination, your access to the service may end, but these terms continue to apply to any rights, obligations, or liabilities that survive termination.

9. Limitation of liability

To the extent permitted by applicable law, Lithe is provided on an "as is" basis. We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of revenue, data, or business opportunities, arising from use of the platform or reliance on outputs generated by the service.

10. Contact and support

For questions about these Terms, account access, billing, or support, contact us through the website's support channels, including the email listed on the site: lithe.ai.official@gmail.com.

Effective date: This document is intended to reflect the current operation of Lithe and may be updated over time.